FAQ's for Sitters

Everything you need to know as a Childminder, Nanny or Babysitter on SureSitter

FAQ’s for Sitters

FAQs for Nannies, Childminders, Au Pairs and Babysitters

Who can sign up to SureSitter? 

If you are looking for a babysitting, childminding, nanny or au-pair job in Ireland and are aged over 18 then we’d love you to join our SureSitter community. 

How do I sign up? 

Signing up is really simple.  Click on this linkYou will then receive an email asking you to confirm your account. You must confirm your account before your profile will be live on SureSitter. 

You can now login to your dashboard and complete your profile. Completing your profile is really important. This is a parent’s first impression of you so try and provide as much detail as possible. You must upload a photo of yourself. We accept JPEG (.jpg) or GIF (gif) file formats.  

Should I complete the ID-check?

The simple answer is yes! We are raising the safety standards by verifying that you are who you say you are. It’s a very simple process and only takes 2 minutes. You can verify your identity using a passport or drivers licence in the My Profile section of your dashboard.

Sitters who complete the check will be highlighted to parents and will appear higher in search results, meaning more job opportunities for you.

Once you complete the check your profile will have the following badge


How do I get a job on SureSitter? 

When parents publish their jobs they are posted on to the Jobs Board.  You can search for jobs in your area that will suit your availability and experience.  If you see a job that you are interested in you can select it in the Jobs Board and Apply for the role! The SureSitter Jobs Board lists the most recent job opportunities.

Parents can also search through sitter profiles and can invite you to apply for their job.  If you are invited by a parent you will receive an email that will link you directly to the job. Please ensure that you respond to all requests from parents by either applying for the role or declining the invitation to apply.

You will find all of your job applications and invitations on your dashboard as shown below.

Sitter Dashboard

Do you offer Garda Vetting?  

 Yes we do. When you are garda vetted by us, the following badge will be displayed on your profile.

SureSitter Garda vetted


For more information please email vetting@suresitter.com.

How do I change my password?  

You can change your password at any time. Log in to your dashboard and go to your Account Settings page where you can change your password. Then click Update Password.

Are there any age restrictions? 

You must be over 18 to join SureSitter. 

How much will it cost me? 

Nothing! There is no charge to join SureSitter. Once your profile is complete you will be able to apply for jobs in your area and connect with families.

We also offer a featured carer option which means your profile will be promoted to the top of the search results!

It includes:
-Your profile will be highlighted to parents and will be higher in search results
-FREE Garda vetting
-You are 5x times more likely to land jobs
-You will be notified of jobs before anyone else

How do I get paid? 

Parents will pay you directly and you keep all the money you earn, we do not take a percentage. 

SureSitter does not set the rate that you are paid.  This is agreed directly between the parent and nanny/childminder. We recommend that how and when payments are made are agreed at this stage too.   

What information will parents see about me? 

Parents will see your first name, profile picture, and your bio. They will also see your Profile video if you upload one. We highly recommend that you do. They will also see any social connections you have in common and any reviews that have been left by other parents that you have worked for.  

How will I get notified of job requests? 

You will receive notification by email and text message. You can then go to your dashboard to see details of the job and parents before deciding to apply or reject the job. 

What if I am no longer looking for a childminding/nanny job? 

All you have to do is un-publish your profile.  This means you won’t be matched with jobs or show in parent’s searches.  If you are looking for a job again at a later stage then it’s easy to go back into your account and publish your profile again.   

What should I think about when meeting a parent for the first time? 

You should consider meeting in a public place for the first time – for both your and the parent’s safety.   

Be able to provide references from previous jobs and contact details for referees.   

Talk through the parents’ requirements and expectations to make sure you are both on the same page.  It’s better to talk through exactly what both sides expect at the beginning so that you don’t run into issues at a later stage.  

How do I close my account?

You can unpublish your profile at any time if you are currently not looking for work. Your profile will not be visible to parents when you unpublish it. You can do this on your Profile Page.

If you wish to permanently close your account you can do so in your account settings page.

Who is behind SureSitter?

SureSitter was founded by Sinead and Paula, two Irish workings Mums who struggled to find suitable childcare. The business is backed by a  great team of advisors, parents, and childminders whose ultimate goal is to create the best experience possible for parents and carers. Here is some information About Us.

Where does SureSitter operate? 

We operate nationwide throughout Ireland. For current opportunities visit the SureSitter Jobs Board.

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